Delivery Restrictions

Please note that in this online shop, we only accept orders if delivery is to Belgium, Germany, France, Luxembourg, the Netherlands, or Austria.

Deliveries to other countries are only possible after prior, separate arrangement. Please contact us by email at info@horse-nutrition.com or by phone at +352 621 904 610. We will then individually check whether delivery to your desired address outside our standard delivery area is possible and, if necessary, inform you about shipping duration and delivery costs.

Shipping Costs

Net shipping costs per order (calculated from gross prices):

  • Belgium (BE): €5.99 incl. 6% → €5.65 net
  • Netherlands (NL): €7.99 incl. 21% → €6.60 net
  • Luxembourg (LU): €6.99 incl. 3% → €6.79 net
  • Germany (DE): €8.99 incl. 7% → €8.40 net
  • France (FR): €10.99 incl. 20% → €9.16 net
  • Austria (AT): €13.99 incl. 13% → €12.38 net

For orders with a value of €150 or more, we deliver free of charge.

Heavy items: For items weighing more than 15 kg, we charge the respective shipping cost amount for the delivery country again for every commenced 30 kg.

Should it be necessary for logistical reasons to split your order into multiple shipments, no additional shipping costs will be incurred for subsequent deliveries. Shipping costs are calculated in the shopping cart before completing the order and are shown separately on the invoice.

Shipping and Delivery

Delivery is made by parcel service exclusively on working days. As soon as your parcel has been dispatched, you will receive a shipping confirmation.

The delivery time may depend on the information provided with the respective product – otherwise, it is usually 5–7 working days.

  • For payment by advance payment, the delivery period begins on the day after receipt of the transfer.
  • For all other payment methods, the delivery period begins on the day after conclusion of the contract.

If the end of the delivery period falls on a Saturday, Sunday, or public holiday in the country of delivery, the delivery date will be postponed to the next working day.